The Cleveland, London - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

39-40 Cleveland Square, London, United Kingdom, W2 6DA

The Cleveland Hotel is an independent four-star establishment situated in the heart of Westminster Borough, near Hyde Park and Paddington Station. It combines the services of a boutique hotel with the comforts of serviced apartments, catering to a diverse clientele. The hotel is noted for its blend of modernity and elegance, with an emphasis on comfort and attention to detail in its offerings. Its central location makes it an appealing choice for tourists seeking to explore London's vast cultural and historical attractions.

Location

Located in the Royal Borough of Kensington and Chelsea, The Cleveland Hotel is within walking distance of major attractions like Kensington Palace and Oxford Street. Bayswater Subway Station is less than 100 meters away, providing excellent transport links to Heathrow Airport and the vibrant West End. The proximity to notable parks and local sights makes it easy for guests to explore the rich historical and cultural landscape of London.

Rooms

The Cleveland Hotel offers a range of luxurious rooms, each equipped with kitchenettes, ensuring guests have both comfort and convenience during their stay. The Single Studio is designed for solo travelers, featuring modern decor and essential amenities. The Executive Studio Suites are ideal for couples, offering cozy spaces with carefully curated details for a memorable experience. For families, the Family Studio Suite provides ample space and elegance, accommodating up to four guests comfortably.

Eat & Drink

Dining at The Cleveland is characterized by a selection of in-room meal preparation capabilities, as each kitchenette includes a stovetop, refrigerator, and necessary cookware. Guests have the option to enjoy meals in their rooms or venture out to discover various nearby dining establishments. The hotel is also well-located for exploring a variety of local eateries that cater to diverse culinary preferences. The wine selection available emphasizes both classic favorites and innovative new flavors.

Leisure & Business

Guests at The Cleveland can benefit from leisure options including the lush greenery of nearby Hyde Park, perfect for relaxation or outdoor activities. The hotel is positioned to allow easy access to various cultural attractions, including art galleries and theatres. For business travelers, the hotel's amenities offer essential services and a comfortable atmosphere for work or meetings. The outdoor spaces, such as Cleveland Square & gardens, provide a serene environment for breaks.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Luxury Studio Suite

Max:

4 persons

40 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Studio Suite

Max:

2 persons

16 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Executive Studio Suite

Max:

2 persons

20 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

London 4.0 km

Airports

London City (LCY) 19.1 km

London Heathrow (LHR) 25.6 km

Train

Paddington Station600 m

Underground

Bayswater Tube Station400 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Spacious Rooms

“I was pleasantly surprised by how spacious our room was, especially since we were traveling as a family. The kitchenette, equipped with a kettle, toaster, microwave, and hobs, allowed us to cater to our dietary requirements easily. It was a lovely touch that really enhanced our stay!” view full review

Clean and Convenient

“The bathroom facilities were clean and well-maintained, which made a positive difference during our 4-night stay. The daily maid service ensured everything was tidy, and it was great to have ample space to keep our toiletries!” view full review

Comfortable Beds

“The beds in our room were incredibly comfortable, providing us with a good night's sleep after exploring the city. The bedding was cozy, and I appreciate that it made our stay so much more enjoyable!” view full review

Functional TV Placement

“I loved that the TV was strategically placed in our room, allowing everyone to enjoy a movie night comfortably. It was a nice addition to the room, providing us entertainment options during our downtime.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Housekeeping

Business

Fax/Photocopying

Children

Cots

Room features

Air conditioning
Heating

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

AM/FM alarm clock

Location

39-40 Cleveland Square, London, United Kingdom, W2 6DA

Map view

street view

39-40 Cleveland Square, London, United Kingdom, W2 6DA

City landmarks

Park

Hyde Park

1.9 km

Garden

Buckingham Palace

3.2 km

Museum

Victoria and Albert Museum

2.1 km

Museum

Science Museum

2.3 km

Museum

Natural History Museum

2.0 km

Palace

Kensington Palace

930 m

Marylebone Rd

Madame Tussauds London

2.2 km

Park

Kensington Gardens

1.1 km

87-135 Brompton Rd

Harrods

2.1 km

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

4.6 km

Great Central House

Marylebone

2.4 km

Museum

The British Museum

3.9 km

Praed St

Paddington

730 m

Gallery

Wallace Collection

2.1 km

Event hall

Royal Albert Hall

1.9 km

Monument

The Albert Memorial

1.7 km

Art object

Sherlock Holmes Museum

2.0 km

Westbourne Grove

1.2 km

Museum

Apsley House

2.5 km

Kensington Gardens

Elfin Oak

680 m

Monument

Peter Pan Statue

770 m

Museum

Design Museum

2.6 km

Oxford Street

2.7 km

Park

Holland Park

2.4 km

Gallery

Lisson Gallery

1.6 km

London W2England

Notting Hill

1.4 km

Park Lane

Marble Arch

1.9 km

Fountain

Princess Diana Memorial Fountain

1.6 km

Nearby

LondonEngland

Bayswater

280 m

Restaurants

Caesar Restaurant

160 m

26-33 Queens Gardens The Caesar Hotel

XO Restaurant

150 m

26-33 Queens gardens

Terrace Restaurant at the Blakemore Hotel

180 m

30 Leinster Gardens Blakemore Hyde Park Hotel

Bella Italia

430 m

108/110 Queensway

The Cleveland Arms

190 m

28 Chilworth Street

Appennino Pizzeria and Rotisserie

250 m

8 Devonshire Terrace Devonshire Square

Tukdin

340 m

41 Craven Road

Halepi

340 m

18 Leinster Terrace

Reviews and Ratings

Feedback from previous guests about their experience.

64%

enjoyed the hotel and would happily stay again

6.4/10

Nice

Rooms

7.2

Location

8.6

Service

9.2

Dining

6.8

Lily

United Kingdom, February 2025

6.2/10

I had a lovely stay, enjoying the spaciousness of my suite and the cleanliness throughout the hotel. The service was excellent, with friendly staff ready to assist at all times. However, there were some maintenance issues, including squeaky floors and a few minor repairs needed in the kitchenette. Overall, I would definitely return for the excellent service and convenient location! 😊

Rooms

8.0

My luxury suite was spacious, featuring a kitchenette, but some fixtures needed repair. The cleanliness and available space were a definite plus.

Service

10.0

The reception staff was exceptionally friendly and always eager to help, enhancing my overall experience.

Location

9.0

Situated in a quiet, residential area, the hotel's location allowed easy access to various underground lines, making it convenient for exploring London.

Dining

7.0

The breakfast delivered to my room was plentiful and fresh, which I appreciated. However, having more dining options on-site would have been a nice addition.

Facilities

7.0

While the kitchenette was well-stocked for my needs and very convenient, some areas required better maintenance.

Martin

United Kingdom, January 2025

6.6/10

I had an enjoyable stay at The Cleveland, marked by a great location and very friendly staff. However, the experience was slightly marred by a few drawbacks, such as the lack of elevator service and the hard mattress in my room. Overall, while the hotel delivered on many aspects, it didn't fully impress me compared to other places I've stayed in the past.

Rooms

6.0

I found the room spacious and well-appointed, with convenient kitchenette facilities. However, there was an issue with the lack of natural light in the basement room, and the mattress was quite hard, making sleep a bit uncomfortable for me.

Service

8.0

The staff, especially a desk clerk named Muhammad, were really good and friendly, always ready to assist with anything I needed. Even when I needed help with the ramp, they were very accommodating.

Location

8.0

The hotel's location was a highlight for me; it was a quiet area yet still close to major attractions and public transport options. I enjoyed being just a short walk from Paddington Station and local dining spots.

Dining

6.0

Breakfast was delivered to my room, which I appreciated, but the options were quite basic and not particularly impressive. The coffee I had at reception was decent, but I had to walk up to the area to get it.

Facilities

6.0

The hotel had some nice facilities, including a cozy sitting area with free coffee available at all hours. While the housekeeping was unobtrusive, the lack of elevator service made it challenging for me during my stay.

Gavin

United Kingdom, December 2024

7.0/10

I had a lovely stay at The Cleveland, tucked away in a quiet residential area that felt safe and welcoming. The check-in experience was excellent, with the receptionist going above and beyond to assist me. However, my room was on the smaller side, and while it was clean and the bed comfortable, it lacked a few amenities I expected. Overall, it was a nice place to retreat from the city's hustle and bustle.

Rooms

7.0

My room was small but well-kept and clean, which I appreciated. However, the shower setup was a bit lacking; there was no shelf to hold toiletries, making it cumbersome during use.

Service

9.0

The staff were really good, offering friendly assistance and providing maps of the area and help with taxis. They also responded quickly to any inquiries I had.

Location

8.0

Located just a short walk from Paddington Station, the area was quiet yet convenient, making it easy to explore local bakeries and pubs.

Dining

6.0

The breakfast included some pastries and juice but I found it a bit pricey for what was offered. You also need to prepare it yourself in the kitchenette.

Facilities

6.0

The hotel had a lovely historical character with clean facilities. However, the lack of soundproofing in the rooms could be an issue if you're sensitive to noise.

Oliver

United Kingdom, November 2024

5.0/10

During my stay at The Cleveland in London, I found the service to be really good, with friendly and helpful staff who made my experience enjoyable. The location of the hotel was ideal, as it was close to several transport options and main attractions. However, I did experience some issues with the room temperature and wasn’t thrilled about the hidden TV in my suite. Overall, it was a pleasant stay, and I would consider returning despite the inconsistencies.

Rooms

7.0

I stayed in the luxury suite, which was spacious enough for my family but not quite what I'd typically expect from a 'luxury' designation. It featured a kitchenette, which was conveniently outfitted for our needs, but the layout could have been better, as the TV was somewhat hidden.

Service

9.0

The reception staff were great, always friendly, and willing to assist with any inquiries. Check-in and check-out were seamless, and they provided helpful local advice, which enhanced my experience in the city.

Location

9.0

The hotel's location was fantastic, just a short walk to three tube stations and various grocery stores and restaurants. It made exploring London incredibly easy and enjoyable.

Dining

8.0

Breakfast was plentiful and fresh, served directly in my room, which was a nice touch. However, I did miss a communal dining area.

Facilities

7.0

The upkeep of the hotel was commendable, and I appreciated the kitchenette facilities in our room. However, I encountered some noise from the squeaky floors, which could be bothersome.

Leo

United Kingdom, October 2024

7.4/10

I stayed at The Cleveland recently and found it to be an very nice value for the price, especially for London. The location is perfect, allowing easy access to attractions and transport. However, the decor felt somewhat tired and could use an update to match the overall comfort level offered. Nevertheless, the spacious room equipped with a kitchenette was a big plus, and the peaceful ambiance made it a pleasant retreat.

Rooms

8.0

My room was spacious by London standards, with a well-equipped kitchenette. However, the decor could definitely use some freshening up, as I noticed some wear and tear. While it was generally clean and light-filled, I did feel some areas, like the bathroom, were a bit cramped.

Service

10.0

The staff were exceptionally friendly and willing to help with my inquiries. They were patient when I asked for local restaurant recommendations and even went out of their way to provide breakfast when I forgot to order. Their attentiveness certainly enhanced my stay.

Location

9.0

The hotel's location is superb, nestled on a quiet cul-de-sac yet just a short walk from three different tube stations. It was a breeze getting around London, and I loved being close to a variety of dining options, from casual eateries to pubs.

Dining

7.0

While breakfast wasn't included, I found great dining options nearby, especially the Italian restaurant close to Paddington Station which served one of the best meals I had during my stay. Having kitchenette facilities was also convenient for preparing snacks.

Facilities

7.0

The hotel had decent facilities including clean rooms and reliable Wi-Fi. I appreciated the housekeeping, which was discreet yet effective. However, the overall feel of the hotel suggested that some updates are needed.